At a glance
- Existing sale: use the message thread in My account.
- Never send a device without confirmed posting instructions.
- Business correspondence: I AM DROID LTD, 58 James Street, Bradford, BD1 3PZ.
This summary does not replace the detail below.
Business details
We Buy Mobile Phones is a trading name of I AM DROID LTD, a company registered in England and Wales under company number 12062250. Our registered office and business address is 58 James Street, Bradford, BD1 3PZ, United Kingdom.
For business enquiries, formal notices or a complaint, write to Customer Services, I AM DROID LTD, 58 James Street, Bradford, BD1 3PZ, United Kingdom. For personal-information matters, address your letter to the Privacy Team at the same address.
Our public customer-service and privacy email address, telephone contact and opening hours will be added when confirmed. No unverified contact details are published.
Help with an existing sale
Open My account, choose your sale and send a message to the team. Include your sale reference, the issue and the outcome you would like. Do not send passwords, card details, bank login information or one-time security codes.
For a return, cancellation, inspection query or late payment, keep the discussion in that thread so the findings and decisions stay together. You can also write to our business address. You do not need to submit a sale to make a general enquiry or privacy request.
Posting address
Use only the receiving address supplied in your sale instructions. A business or registered-office address is not automatically a returns or receiving address. Wait for the team’s instructions before posting.
Complaints and privacy
Write to Customer Services or the Privacy Team at the address above, explaining what happened, any relevant sale reference, the outcome you seek and how to reply. Existing customers may also use sale messages. Our Privacy notice describes data-protection complaints, your rights and ICO escalation. A public email contact remains to be confirmed.
Use your account to keep questions, findings and updates together.
Go to My account →Business & contact information